|At tna, we regard the well-being of our global tna family including our colleagues, customers, suppliers, and partners as our primary responsibility. The outbreak of COVID-19 (coronavirus) and the rapid surge in reported cases is a cause for serious concern.
In light of this, it is incumbent upon us to not only safeguard the interests of our employees but also ensure that we put in place precautionary measures to help contain the spread. With that in mind, I wanted to update you on the actions we have taken in response to the outbreak.
Promoting Health & Safety For Everyone
Nothing is more important than all our health and safety, and the need to protect those most vulnerable to the coronavirus. We are taking multiple steps to minimise health risks to our teammates, our customers and our communities, including enhanced cleaning procedures.
Reduced Travel, Reduced Direct Contact
All travel to WHO designated “high-risk” areas was embargoed with effect from 14 February 2020, and will be reviewed again on 31 March 2020. Travel to other regions is being monitored on a case-to-case basis, and in some regions, our staff will be working from home to minimse direct contact.
Increased Aftermarket Support
We are here to support you! With reduced travel, we have increased our support structure including free global phone support from any of our global helpdesks which you can locate here. We understand that our Projects & Technical staff will be required for planned installations and commissioning. Together, we will review the risks for each project and work closely with you to ensure your production is uninterrupted.
Secured Product Supply
Through our 6 global manufacturing sites, we have been able to offset some supply issues from our China factory shutdown to minimise any product supply delays.
Cancellation of Trade Shows & Events
Until further notice, tna is limiting our exposure globally and will NOT be participating in any tradeshows or events until 31 May 2020 (which we will then review further) including:
- 20 ~ 24 March, 2020: Snaxpo (USA)
- 14 ~ 16 April, 2020: American Packaging Summit (USA)
- 7 ~ 13 May, 2020: Interpack 2020 (Germany) – Postponed to 25 February 2021
With the situation evolving rapidly, our aim is to stay connected with you through this challenging period with periodic updates. Out next update will be emailed on 31 March 2020. Until then, you can find all the latest updates on our website 24/7 at: https://www.tnasolutions.com/news-media/tna-news
While I am happy to note that there have been no reported cases within the tna team, our thoughts go out to the global community who have been impacted. Like you, we hope to get back to normal operations as soon as safely possible. Until then, be rest assured that the global tna team is prepared and ready to help you!
Our dedicated team will keep you posted as the situation progresses. Please feel free to reach out to your local support service personnel or connect with us for further queries on the matter at email@example.com.
Managing Director & Chief Executive Officer